Public & Partner Services
Electronic service delivery has long promised to transform the accessibility,
convenience and cost effectiveness of services for the benefit of local authorities and their
customers and partners. The key to success is effective integration with existing systems and
data. Civica’s Public & Partner Services solution helps improve availability, responsiveness and
efficiency of services through online access and interaction. It makes the latest information available to the public, partners and contractors providing access to report incidents, request services or update job information.
Civica’s Public & Partner Services ensure all Web pages and forms comply with W3C and AA standards as a minimum.
Provide a simplified web interface for Contractors or Partners to manage work allocated to them.
Watch the Screen Cast for a demonstration of the end to end solution.
Publish food hygiene inspection information on the Local Authority Website.
Provide Online public register of Licensing Applications for Licensing Act 2003.
Enable local authority staff to prepare for visits by viewing warnings about people and locations.
Share controlled record details of Anti Social Behaviour incidents securely with partner organisations.
Allow citizens to report Planning Enforcement cases online.
Allow citizens to make Licensing Complaints online.
Provide a chargeable Personal Search service for the Local Land Charges Register.